Privacy Policy and Statement

This privacy policy explains how Zelunarioq collects, uses, and protects your personal information in compliance with South African data laws and global standards. We value your trust and are committed to safeguarding your data.

Information We Collect

Depending on your use of our services, we collect different types of data to ensure quality delivery and support.

• Contact information (such as name, email, phone) provided when you complete our consultation forms.
• Technical data (device, IP address, browser type) collected for security and analytical purposes.
• Information about your website or digital project required for audit and assessment.
• Communications, including support requests, emails, and messages between you and our team.

How We Use Data

Your data helps us provide audits, respond to requests, and offer ongoing technical insights.

• Deliver our technical audit, roadmap, and related services based on your needs.
• Respond to inquiries and provide requested support or clarifications.
• Improve our service quality and audit process based on usage analytics.
• Ensure compliance with local legislation and internal security standards.

Legal Basis for Processing

We request and process your data in accordance with South African privacy regulations.

Processing your personal information is based on your explicit consent, legitimate interest in our auditing services, and legal obligations under applicable law.

Information Sharing

Your information will not be shared outside our organization except in these limited circumstances.

• With authorized team members who require access to deliver the audit or requested support.
• To comply with legal or regulatory requirements in South Africa.
• Where business partners assist in delivering technical infrastructure or audit tools required for the agreed service.

Data Security

All personal data is secured using industry-standard security measures, including encryption and restricted access protocols. Periodic reviews are conducted to adapt controls to evolving risks. Despite careful safeguarding, no system is completely immune, and we urge you to exercise caution with sensitive data.

Your Rights

You may request to access, correct, delete, or review the data we hold about you, subject to legal limitations.

• Request details on what personal data we hold and how it’s used.
• Ask for corrections, deletions, or restrictions related to your data.
• Withdraw consent to data processing for future activities at any time.
• Express concerns or lodge a complaint with the Information Regulator.

Cookies and Tracking

We use cookies to personalize your experience and analyze site usage. You can change your cookie preferences or disable tracking features in your browser settings.

Cookie Policy Cookie Policy

Contact Us

For privacy questions or concerns regarding personal data, please contact us by email or via our web form. We respond within a reasonable timeframe.

Policy Updates and Changes

We may update this policy as services, data laws, or best practices evolve. Significant changes are communicated on this page. Continued use of our site confirms your acceptance.